Frequently Asked Questions |
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Do my Reward Points expire? |
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Yes, Reward Points must be redeemed no later than Dec. 31st or all unused Reward Points will be forfeited. |
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Can I redeem Reward Points more than once in a calendar year? |
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Yes, you may redeem Reward Points as many times as you wish. However once Reward Points are redeemed they will be deducted from your Rewards Card. |
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Do I have to redeem all my Reward Points at once? |
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Yes, at this time you must redeem all your Reward Points at once. The redeemed Reward Points will be deducted from your card and your Reward Points total well start from zero. |
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Is there a limit to how many Reward Points I can redeem in a calendar year? |
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No, the amount of Reward Points you redeem in a calendar year is up to you. The more you recycle with Mid City Scrap the more Reward Points you will earn. |
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Can I combine Reward Points with my family, friends, etc.? |
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No, you may not combine Reward Points. However you may use a single Rewards Card with multiple people. Reward Points will only accumulate on that single Rewards Card. |
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How will I know what my Reward Point total is? |
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A list of Recycling Rewards member totals will be posted by (Customer ID number) in the Scale House on a monthly basis. |
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Will you let me know when I reach a certain Payout Level? |
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No, It is up to the individual member to keep track of his or her Reward Points (see above). Once you have reached a certain Reward Point level and wish to redeem your Reward Points, you will need to inform our Scale House Personnel and they will initiate the redemption process. |
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Will I receive my Payout as soon as I request it? |
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No, because of accounting procedures, please allow 2-3 business days, simply return to the Scale House and your cash will be waiting for you. |
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How will I receive my Payout? |
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After 2-3 business days, simply return to the Scale House and your cash will be waiting for you. |
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Will I accumulate additional Reward Points for recycling Non-Ferrous metals? |
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No, at this time Non-Ferrous metals are calculated the same way Ferrous metals are. 1 pound of any Non-Ferrous metal is equal to 1 Reward Point. |
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For any other questions or comments please call or visit Mid City Scrap. |